Privacy

Privacy Policy

This Privacy Policy describes how Jormeta (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit jormeta.com, make a purchase, or otherwise interact with our services.

Last updated: 15 December 2025

1. Who we are

Jormeta operates this website and is responsible for the collection and processing of personal information through jormeta.com in accordance with applicable United States privacy laws.

Business contact

Email: info@jormeta.com
Address: Floor A2004, Longxing International Building, No. 26, Dayingshan West Second Street, Lantian Subdistrict, Meilan District, Haikou City, Hainan Province
Phone: +86 14700050265

2. Information we collect

Order & account information

Name, email address, phone number, billing and shipping address, purchased items, order history, returns, refunds, and communications with customer support.

Payment information

Payments are processed by third-party payment processors. We do not store full credit or debit card numbers. We may receive limited transaction details such as payment status or card type.

Device & usage information

IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from IP address.

Voluntary information

Information you choose to provide, such as product reviews, survey responses, or messages sent through contact forms.

Providing certain information is necessary to complete purchases and receive our services.

3. How we use information

We use personal information for legitimate business purposes, including to:
Purpose
Use
Order fulfillment
Process payments, ship products, and manage returns
Customer service
Respond to inquiries and provide support
Security & fraud prevention
Protect users, transactions, and our platform
Business operations
Accounting, legal compliance, and internal reporting
Marketing & analytics
Improve services and, where permitted, send promotional communications

4. Sharing of information

We do not sell personal information. We may share information with trusted third parties, including:
  • Payment processors to securely process transactions
  • Shipping carriers to deliver orders
  • Service providers supporting website hosting, analytics, and customer support
  • Legal authorities when required to comply with applicable laws

All service providers are authorized to use information only as necessary to perform services on our behalf.

5. International data transfers

Our services are operated from the United States. If you access the site from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions.

6. Data retention

We retain personal information only as long as reasonably necessary for business, legal, tax, and dispute-resolution purposes.

7. Your privacy rights

In accordance with applicable laws and regulations of the People’s Republic of China, you may have certain rights regarding your personal information, including the right to:

  • Be informed about how your personal information is processed
  • Access and obtain a copy of your personal information
  • Request correction or supplementation of inaccurate or incomplete personal information
  • Request deletion of your personal information where permitted by applicable law
  • Withdraw your consent where processing is based on your consent
  • Request an explanation of our personal information handling rules

To exercise your rights, please contact us at info@jormeta.com. We may verify your identity before processing your request, as permitted by applicable law.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system is guaranteed to be 100% secure.

9. Children’s privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Cookies & tracking technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and support marketing efforts.

You can control cookies through your browser settings. Disabling cookies may affect site functionality, including checkout and order processing.

11. Marketing choices

  • Email marketing: You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.
  • Browser controls: Most browsers let you remove or reject cookies. Doing so may affect how the site functions.

12. Complaints & inquiries

If you have questions or concerns about this Privacy Policy, please contact us and we will respond promptly.

13. Contact information

Phone +86 14700050265
Address Floor A2004, Longxing International Building, No. 26, Dayingshan West Second Street, Lantian Subdistrict, Meilan District, Haikou City, Hainan Province